Terms and Conditions / Refund and Return Policy
Christ the King Syro-Malabar Catholic Church, Holsworthy
ABN: 69 619 740 358
1. General Terms
By making a donation, payment, or membership contribution to Christ the King Syro-Malabar Catholic Church, Holsworthy (“the Church”), you agree to the following terms and conditions.
These terms apply to all forms of contributions, including online payments, direct transfers, fundraising event tickets, and membership fees.
2. Donations
All donations made to the Church are voluntary and non-refundable, except where an error has occurred (see section 4).
Donations may be made online through secure payment gateways, via EFT, or in person at parish events.
Tax-deductible receipts will be issued where applicable and in compliance with Australian Taxation Office (ATO) guidelines.
3. Membership and Subscriptions
Parish or group memberships (e.g., prayer groups, fundraising associations) may require an annual or one-time contribution.
Membership benefits, if any, will be defined by the respective committee or parish group.
Membership may be suspended or cancelled by the parish council for non-compliance with parish rules, misconduct, or inactivity.
4. Refund Policy
We understand that errors in transactions can occur. Refunds may be issued in the following limited circumstances:
Duplicate donation or payment made in error
Incorrect amount entered due to system or user error
Technical issues resulting in an unintended transaction
To request a refund, please contact the parish office within 14 days of the transaction with proof of payment.
Approved refunds will be processed using the same method as the original payment, minus any non-recoverable transaction fees charged by payment providers.